Policy

  1. Shop Timing

    Monday To Saturday 10:30AM TO 08:30PM, (Zohar Prayer and Lunch Break from 01:30PM to 02:30PM)


  2. Warranty Policy

    Warranty should be claimed within the specified period in case a manufacturing fault appears.

    Conditions:


    1. Warranty only covers any major defects in materials used to manufacture your product, it does not cover any defects created by workman under harsh and rough use.
    2. Warranty is only given on behalf of the Manufacturer/Supplier/Distributor. All products are only sold in good working condition then the reseller/vendor is not responsible for any defect which may appear later.
    3. If the "Warranty Card Issued" is mentioned on the invoice bill then the customer should ensure that he/she carries the same bill along with the warranty card, else our customer support Centre will not handle the warranty.
    4. The manufacturer/supplier/distributor reserves the right to reject any warranty claim whereby the original invoice is missing.
    5. It is strongly recommended that customers should check the product before leaving our counter, as warranty begins once the receipt has been generated. In case of any problem, the product will be treated in a normal warranty claim process.
    6. The manufacturer/supplier/distributor reserves the right to reject any claim whereby the product/component is broken or shows signs of burning, rust due to weather conditions.
    7. The manufacturer/supplier/distributor reserves the right to reject any warranty claim whereby the product/component is submitted in improper condition. The product should be well packed in protective material supplied while selling.
    8. Warranty claim due to accidental damage or electrical surge will not be entertained.
    9. Computer hardware does not include software support. Information in this regard may be obtained from the manufacturer's website directly.
    10. The warranty claim may be rejected where the warranty sticker/serial numbers are torn or tampered with.
    11. The manufacturer/supplier/distributor reserves the right to repair the product, repair any broken parts of a product using new or replacement parts, or exchange with a new product and the duration of return may range from 3 to 6 weeks or even more depending on the case.
    12. Warranty will not be entertained in case of appearance of the dot on LCDs / LEDs.
    13. Limited Warranty means that the first year is free warranty and the remaining years are paid warranty.
    14. Shipping fees can be charged.
    15. If "3 days Warranty" or "Week warranty" is mentioned on any item then please check the item before leaving the store. Those warranty only means if you find error in usage of the product which will be covered only if found not negligible.


  3. Return or Exchange Policy

    We don't accept returns of products in any case or exchange any of our products with another one.


  4. Order Policies

    1. Orders will only be delivered after being confirmed
    2. Due to current fluctuation in the forex rates, prices may not be updated, thus the order made with lower price would be cancelled.
    3. Orders will be delivered only after online payment.
    4. Orders within the country apply different shipment charges, the customer would have to pay the shipment charges.
    5. After ordering you should contact us via social media, or by calling us to confirm the order.
    6. Orders not replied or confirmed, for more than 3-4 days should be considered as cancelled order, unless confirmed by the store.


  5. Store Policy

    These policies above are only made to avoid the inconvenience faced by the customer.
    Inconveniences in:
    1. Refunds and Exchanges
    2. Product Availability
    3. Price Changes
    3. Payment Methods
    4. Shipping and Delivery
    5. Privacy
    6. Cancellations


    Thus will create more trust and faith in our store!